Terms & Conditions

Welcome to Rymans Farm.

These Terms & Conditions apply to your use of rymansfarm.co.uk and to information and services provided through our website.

Please read these terms carefully before using our website or making a booking.

1. About Us

This website is operated by:

Website: https://rymansfarm.co.uk

Throughout these terms, “Rymans Farm”, “we”, “us” and “our” refer to Rymans Farm.

2. Using Our Website

The information on our website is provided to help you learn more about Rymans Farm, our events, attractions, products and experiences.

We aim to ensure that information on our website is accurate and up to date. However, details such as opening times, availability, activities, prices and event information may occasionally change.

We reserve the right to update or change information on the website where reasonably necessary.

3. Ticket Bookings

We use DigiTickets, operated by Digital Ticketing Systems Ltd, to provide online ticketing for certain Rymans Farm events and experiences.

When you select a booking button on our website, you may be redirected to or interact with the DigiTickets booking system.

Your booking will be subject to the terms and conditions presented to you during the DigiTickets checkout process. Please read these carefully before completing your purchase.

4. Prices

Prices for Rymans Farm events and experiences will be displayed on our website and/or within the relevant DigiTickets booking page.

Prices and offers may change from time to time.

The price applicable to your booking will be the price shown when you complete your purchase.

Any limited-time discounts, promotional offers or special ticket types are subject to availability and any additional conditions stated with that offer.

5. Cancellations and Refunds

Tickets are non-refundable if you choose to cancel your booking or are unable to attend.

Please therefore check the date, time, ticket type and number of tickets carefully before completing your purchase.

Where an event is cancelled by Rymans Farm, or where exceptional circumstances require us to make significant changes to an event, we will provide affected customers with information about the options available to them.

Nothing in these Terms & Conditions affects any statutory rights you may have under applicable UK law.

6. Your Tickets

Please keep your booking confirmation safe.

You may be asked to provide your booking reference, confirmation email or ticket when arriving at Rymans Farm.

Tickets must not be resold for commercial gain or transferred in a way prohibited by the applicable booking terms.

Where a ticket applies to a particular date, time, event or experience, it should only be used for that booking unless we have agreed otherwise.

7. Offers and Promotions

Tickets purchased as part of an offer, promotion or discount may be subject to additional conditions.

Unless specifically stated otherwise, promotional offers cannot be combined with another discount or promotion.

Offers may be limited by date, availability or quantity and may be withdrawn when the relevant allocation has been reached.

8. Events and Activities

Rymans Farm is a working farm and many of our experiences take place outdoors.

The availability of particular activities, attractions and experiences may be affected by weather, ground conditions, seasonal conditions, operational requirements and other circumstances outside our reasonable control.

We may therefore need to alter the availability, location, timing or format of an activity where reasonably necessary.

We will make reasonable efforts to provide the experience advertised, but individual activities may occasionally be changed or unavailable.

9. Weather

Many Rymans Farm events continue during normal British weather, including rain.

Visitors should check the forecast and dress appropriately for the conditions.

Severe weather or other circumstances may occasionally make it unsafe or impractical to operate an event.

If we need to cancel or significantly change an event, we will communicate relevant information to affected customers where reasonably possible.

10. Visiting a Working Farm

Please remember that Rymans Farm is a working farm.

Visitors may encounter uneven or muddy ground, agricultural land, farm machinery, vehicles and other features associated with a working countryside environment.

Please follow signs, designated routes and reasonable instructions given by members of our team.

Parents and guardians remain responsible for supervising children in their care during their visit.

Visitors should not enter areas that are closed to the public or interfere with farm machinery, crops, equipment or animals.

11. Behaviour

We want Rymans Farm to be a welcoming and enjoyable place for everyone.

We reserve the right to refuse admission or ask a visitor to leave where their behaviour is abusive, threatening, dangerous, unlawful or significantly disrupts the enjoyment or safety of other visitors or our team.

No refund will normally be provided where someone is removed or refused entry because of their behaviour.

12. Personal Belongings

Visitors are responsible for their own belongings while visiting Rymans Farm.

We cannot accept responsibility for loss, theft or damage to personal belongings except where liability cannot legally be excluded.

13. Liability

We take reasonable steps to provide a safe and enjoyable visitor experience.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

Subject to applicable law, Rymans Farm will not be responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.

14. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including DigiTickets.

Third-party websites operate under their own terms, conditions and privacy policies.

We recommend reading the relevant terms before purchasing or using a third-party service.

15. Privacy

We take the protection of personal information seriously.

Information about how we collect and use personal information is available in our Privacy Policy on rymansfarm.co.uk.

When you use DigiTickets or another third-party service, your information may also be processed in accordance with that provider's privacy policy.

16. Website Content

Unless otherwise stated, the photographs, videos, text, branding, logos and other original content appearing on rymansfarm.co.uk belong to Rymans Farm or are used with permission.

They may not be copied, reproduced or used for commercial purposes without permission.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be available on rymansfarm.co.uk and the date at the top of this page will show when the terms were last updated.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in these terms affects any mandatory consumer rights or other protections you are entitled to under applicable law.

19. Contact Us

If you have a question about these Terms & Conditions or your visit to Rymans Farm, please contact us through: https://rymansfarm.co.uk

Or write to: